Cancellation Policy

To cancel your site/account please send an e-mail to billing@getliveedit.com. Please be sure to include your LiveEdit URL, the owners name on the account, and the reason for the request.

Cancellations must be submitted in writing either via e-mail or US Post. We can not accept a cancellation by phone as the request needs to be in writing for our records.

We DO NOT pre or post-date cancellation requests. Your site will be turned off on the same day we receive the request, if received during normal business hours, otherwise the shut down will occur on the next business day.

Please Note: Once the cancellation is processed, you will no longer have access to any resources of your site. There will be a $150 reinstatement fee to reactivate your site from archived information.